A customer may immediately call on the designated helpline to change the entirety, or any part, of his or her order, provided payment has not been i) made by the customer and ii) processed by Maymaar. In case the payment has been made, through 1Link Funds Transfer or Credit/Debit Card, but the order not yet assigned to a Delivery Rider, the customer shall be requested to place a new order through Maymaar's Website, and be directed accordingly to use the updated 'Wallet Balance" as the Payment Option, so as to adjust the payment previously made to Maymaar. In the case of Cash on Delivery, an order may only be changed until the Delivery Rider is still to be assigned/dispatched.
Alternatively, once the payment has been processed and the Delivery Rider has also been assigned/dispatched, any additional items and/or changes required by a customer shall need to be be submitted on Maymaar's Website as a new/separate order, and the same must also meet the Minimum Order Requirements. Any requests for cancellations whatsoever, whether in full or in part, and/or requests for refunds whatsoever, whether in full or in part, shall only be entertained and processed by Maymaar in accordance with the given Cancellations of Orders & Refunds Policy.
